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We’re listening

You’re not alone. We’re here to help.


24/7/365. Niagara crisis call lines providing support, one caller at a time.

Providing support one connection at a time.

Who We Are

We serve the community with 24/7 crisis and distress services. Highly skilled volunteer responders answer calls, providing emotional support, suicide and crisis prevention and intervention


If you have ever wanted to contribute in a meaningful way, volunteering provides a wealth of opportunities. Volunteers are carefully screened and fully trained prior to taking calls or chats.


Immediate access to non-judgmental, confidential support though 24/7 telephone lines and 12/7 online services.


Join us by making a financial contribution that helps us respond to the mental health crisis and to foster a compassionate connected suicide safer community.


The numbers show the influence and impact we've had in our community, helping support those in crisis across Niagara.

Approximate Cost Per Call
Approximate Cost To Recruit And Train One Volunteer

Approximate Cost To Support A Volunteer For A Year

One Volunteer Responder Will Take On Average 8 Calls Per 4 Hour Shift
An Average Of 384 Calls Per Year Per Volunteer

Cost To Pay Responders Living Wage For 24/7/365 Is $171,696. *

*This Doesn’t Include The Cost Of Burn Out And Compassion Fatigue From Keeping Minimal Full Time Staff Answering Calls On A Continuous Basis Vs Having Several Responders Is Shorter Shifts.

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It’s Not Just
for Crisis

Talk with us about anything that is causing you to be concerned, worried or upset

  • Need someone to talk to
  • Feeling isolated and alone
  • Feeling discouraged or upset
  • Unsure of what to do
  • Need help sorting things out
  • Having a bad day
  • Family or relationship issues
  • Loss of job
  • Concerned about your situation
  • Grieving the loss of a loved one
  • Concerned about the wellbeing of a loved one

Get Involved.